Hotel operations software for South Asia, from Colombo to Kathmandu

Shared operating conditions across South Asia

Hotels across South Asia share many of the same operating realities: large teams across several departments, staff using their own budget Android phones, patchy back-of-house connectivity, shift coordination in chat groups, and demanding international guests with high expectations. Hotel operations software for South Asia has to be light, mobile-first and quick to adopt. Mise is built around those constraints.

Hotel SOP software for Sri Lanka

Our demo environment is a fictional property, Aurora Grand Colombo, with 468 rooms across 14 guest floors and 42 staff on the demo shift. We built it in Colombo because resort and city hotels in Sri Lanka face exactly the problems Mise addresses: seasonal staffing, the need to hold consistent standards for international guests, and brand or owner audits.

As hotel SOP software for Sri Lanka's properties, Mise:

• runs room, front office and F&B standards as timed tasks on staff phones;
• gates key steps on photo evidence, captured in the task;
• records supervisor sign-off and handovers;
• builds a service record per room, person, standard and shift.

Resorts and seasonal teams

Resorts and seasonal properties onboard new staff every season. When the standard lives in the task, a seasonal joiner works to the same steps as a returning colleague from the first shift, and managers can see readiness per person. See the attrition bleed.

Nothing to integrate

Mise needs no PMS integration and no hardware. It runs in any browser over mobile data. A pilot starts at one property in one department and expands from evidence, not from a rollout plan.

Talk to us

We work with hotels across India and South Asia. Book a 15-minute demo to see the three interfaces on the Aurora Grand Colombo demo property and one of your own SOPs turned into a timed task.